Reference

How hot505 Handles Your Personal Information

This page explains what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — and how we protect it.

Account data kept secureDANA, OVO, GoPay payment data handled carefullyYour right to access or delete dataNo data sold to third partiesContact us to update your records
hot505 How hot505 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage What We Store

Data security on hot505 runs through several layers. Accounts are protected by password and OTP verification at login. Payment data connected to DANA, OVO, or GoPay passes through encrypted channels, and our servers do not store raw wallet PINs or full payment credentials. We retain your account data for as long as your account is active or as required under applicable local regulations. Once you request deletion and we verify your identity, we remove personal records from active systems within the period required by law. Cookies on the site track session state and basic analytics — you can adjust cookie preferences through your browser settings.

OTP Login Verification Every new login session triggers an OTP check to your registered number, blocking anyone who does not hold your phone from accessing your account data.
Encrypted Payment Channels Deposits and withdrawals via DANA, OVO, and GoPay move through SSL-encrypted connections. We store a transaction reference only, not your full wallet credentials.
Data Retention Policy We keep your records while your account is active. After a verified deletion request, personal data is removed from active systems in line with local legal requirements.
Cookie Controls Cookies on hot505 cover session state and basic analytics. Adjust or decline non-essential cookies at any time through your browser settings without affecting account access.
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what we hold, correct an error, or ask us to remove your account data, our support team handles these requests directly. Reach out through any of the channels below and mention your registered account email so we can locate your records quickly. We aim to respond to all data requests within a reasonable timeframe.

Live Chat Start a live chat session from any page on hot505. Quote your registered email and state your data request clearly so the team can route it to the right person.
Email Support Send a data request to our support email address. Include your account username and the specific action you need — access, correction, or deletion.
Account Help Page The account help section lets you update basic profile details directly. For wallet-linked records such as your OVO or GoPay reference, contact support to confirm identity first.

Common Questions About Your Privacy on hot505

Below are the questions we get most often about data, account privacy, and your rights. If yours is not covered here, reach our support team via live chat and they will point you to the right process.

We collect your name, email, phone number, and the e-wallet reference you use — DANA, OVO, or GoPay. We also log device and session data automatically when you access the lobby.

We do not sell your data. We may share limited data with payment processors to complete DANA, OVO, or GoPay transactions, and with technical service providers who operate under strict data agreements.

Yes. Contact our support team via live chat or email with your registered account details. We will put together a summary of the personal data linked to your account.

Submit a deletion request through live chat or support email. We verify your identity first, then remove your personal records from active systems within the period local regulations require.

Transactions via DANA, OVO, and GoPay run through SSL-encrypted channels. We store only a transaction reference — not your wallet PIN or full payment credentials — on our systems.

This policy applies to all accounts where the service is available under local law. Access and data handling for players in Bekasi and elsewhere in Indonesia depends on eligible regions and local regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.